Returns and Refund Policy

At Pet Products R Us we are committed to customer satisfaction!.

If for any reason you are not satisfied with your purchase,14 days has not passed since delivery, the product is still in its original packaging and in a saleable condition We will happily provide a full refund (including initial delivery charges) 
Unfortunately we cannot refund the cost of the return postage. 

All returns must be notified to Pet Products R Us within 14 days of delivery.

To inform us of a problem or refund please e-mail support@petproductsrus.co.uk.

Returns address :
6 Oak Farm Close
Stilton
Peterborough
PE7 3FE